Privacy Statement – OEM Repair
At OEM Repair, we are committed to protecting your privacy and the confidentiality of your personal data. During the repair process, we do not access, copy, or share any data stored on your device unless explicitly authorized by you. All devices are handled securely, and our technicians follow strict protocols to prevent data loss or unauthorized access.
We recommend backing up your data before submitting your device for service. OEM Repair is not liable for any data loss resulting from repair procedures unless otherwise agreed in writing.
Your contact information and service history are stored securely and used only for service-related communications, warranty support, and promotional offers you have opted into.
Website Campaign Data Collection When you interact with our website or use our booking tools, we may collect:
Personal information you provide, such as your name, email address, and selected repair services.
Automatically collected data, including your IP address, browser type, device information, and browsing behavior.
Payload data transmitted via webhooks, including first and last names, to facilitate service appointments
This information is used to:
Process your repair bookings and service requests.
Improve our website and customer experience.
Communicate updates, promotions, and service confirmations.
Comply with legal and regulatory obligations.
We do not sell or share your personal data with third parties except as required by law or to fulfill service operations. You may opt out of promotional communications at any time.
For questions or concerns about our privacy practices, please contact us by email to info@oemrepair.ca